TimmyChu Studios PRIVACY POLICY
This website is owned and operated by TimmyChu Studios (“TCS”, “our”, “we” or “us”) and
accessible at URLTimmyChu.com (or such other URL that TCS may use to provide this website from time to time). TCS is the controller of all personal information collected on this website.
We believe strongly in protecting the privacy of all website users (“you”, “yours”) and this notice sets out
how we use your personal data (“personal information”).
Your consent
By registering on this website or otherwise, you consent to the collection, use and transfer of your personal
information under the terms of this privacy policy.
Where you are a Minor, your Parent acknowledges Parental Responsibility for you and accepts the terms of
this privacy policy on the same terms (and adopting here the same definitions of ‘Minor’, ‘Parent’ and
‘Parental Responsibility’ included and) set out in our Terms of Use
What personal information do we gather from you?
We gather personal information such as contact names, birth dates, e-mail addresses, addresses, mobile
telephone numbers, job/talent descriptions, photographs, and your comments and/or messages (possibly
including details of your qualifications, experience and related statistics) that you provide voluntarily when
you fill in appropriate sections of our website. For example when you complete our respective on-line
registration and Contact Us forms in order to provide information about products and/or services you wish to
supply to us and/or products and/or services you wish to purchase from us, and when you provide and/or
request details of your/our products and services, you provide us with personal information which we hold
and use for the purposes set out in the next section.
Use of your personal information
Our main aim in gathering your personal information is to provide you with a customised service.
We will process all the personal information we collect and hold on you fairly and in accordance with
applicable law. As further explained in this privacy policy, we will ensure the quality and security of your
personal information (even if the personal information are transferred to third party organizations
or elsewhere, as set out below); and we will fully respect your rights, interests and fundamental freedoms
with regard to your personal information.
We will only collect, record, process and store data which are needed to fulfil our contractual obligations
towards you, our customers, our partners within the TCS (as defined below) and the customers of
our partners; to serve other legitimate business interests such as credit assessment or marketing; or to comply
with legal requirements.
Specifically, if you (whether on your own or another’s behalf) fill in your details on for example our
respective on-line registration and Contact Us forms, we use your personal information in order that we can contact you and respond to any questions, inquiries and needs that you may have and we will send to you by
one or more of mail, telephone, fax, automated telephone call, e-mail, SMS text message or other electronic
means marketing information and news, for example, relating to new product and/or service offerings,
special offers, competitions and other promotions and offers, as requested by you or that we consider may be
of interest to you. We also use your personal information so that we can carry out your requests by you for
our provision of services or our procurement of such services by one or more of our partners within TCS (as defined below). If you purchase products and services by telephone, on-line or face to face as
appropriate and available from time to time, we collect data so that the products and/or services can be
supplied to you and services performed as efficiently as possible. We may also use aggregate personal
information and statistics for the purposes of monitoring website usage in order to help us develop the
website and our products and services and may provide such aggregate personal information to third parties.
These statistics will not include any data that can be used to identify any individual.
If we are collecting personal information from you on behalf of a selected third party organization outside of TCS (as defined below) we will identify that selected company and explain that we are acting as the agent (or "processor", if appropriate)
for that other third party organisation. If we have obtained personal information on you other than directly
from you, we will inform you of this as soon as practicable after we have entered the personal information in
our files or computers (unless you were already aware of the fact). We may also record or monitor telephone
calls to and from any of the parties within TCS (as defined below) without notification, for staff
training and quality control purposes.
If, at some time in the future, we wish to use your personal information in ways other than those set out in
this privacy policy and requiring your prior consent, then we will notify you about this and seek your
permission to do so.
Sharing of personal information
We may share personal information within the TCS Network (“TCS Network”); by this expression, we mean
the TCS group, and each and any of TCS group’s subsidiaries, together with its officers, employees, licensee
agents, other agents, distributors, consultants, suppliers, hirers, customers and certain selected third party
organizations. The TCS Network will process your personal information in accordance with this privacy
policy and all privacy and communications legislation.
Those selected third party organisations are either our partners who perform a function relating to our
purchasing or provision of products and services, promotions and/or offers, or are agencies and suppliers
whom we have retained to assist us to more effectively fulfil orders, manage and conduct our business
generally, provide technical assistance and support and perform other functions to support our marketing
activities.
All selected third party organisations may have access to personal information if needed to perform such
functions, but will only be permitted by us to use such personal information for the purpose of performing
that function (which may include one to which you have expressly given your consent) and not for any other
purpose.
In order to provide products and/or services to you, we do envisage our wishing to transfer personal
information about you to any member or members of the TCS Network, data
processing agencies ("processors"), selected companies or third party organizations, technical processing or other legitimate purposes. If we transfer your data to agencies or third
parties organizations, we require similar, binding contractual undertakings, and we monitor
compliance. Our selected companies have agreed to adopt equivalent measures.
Of course if we need your further specific and express consent to do this, we will obtain it before
transferring any personal information.
In all cases, any use of your personal information by the TCS Network which has been instigated by us (as
opposed, for example, to a promotional partner), will comply with this privacy policy.
Occasionally, with your permission and depending on the purpose for and context in which you gave that
permission, we will send to you by one or more of mail, telephone, fax, automated telephone call, e-mail,
SMS text message or other electronic means marketing information and news, for example, relating to new
product and/or service offerings, special offers, competitions and other promotions and offers. This may
include our sending to you marketing information for the products and/or services of a promotional selected
third party organisation on that selected third party organisation's behalf.
Also, you acknowledge that we reserve the right to use or
disclose any personal information as needed to satisfy any law, regulation or legal request, to protect and
defend the integrity of the website (including to enforce the Terms of Use) and you, to fulfil your requests
and/or to cooperate in any law enforcement or regulatory investigation.
Further, we may seek data on your racial or ethnic origins, political opinions, religious or other beliefs,
trade-union membership, physical or mental health, sex life or criminal convictions. When we do collect
such data, it will be limited to data which are:
required to be kept by law
needed for legal proceedings or to establish, exercise or defend legal rights (including protection against
fraud)
clearly and strictly necessary to fulfil a contract between you and us (or between you and a third party
organization we represent)
or
needed to protect your vital interests or the vital interests of another person (for instance, if medical data are
urgently required after an accident and you cannot give your consent).
Save for this, we do not transfer or disclose personal information we have collected from you in connection
with our website activities, to third parties outside the TCS Network.
Please note that if we are, in turn, a promotional selected third party organisation of an unrelated third party
organisation (for example where we are not asking you to submit any personal information to us but are
simply providing personal information on our website) and a link exists to that other third party
organisation's web site where one must visit to take part in that third party organisation's promotion, offer or
other activity, then the privacy policy of that other third party organisation will apply instead of ours.
Whilst we make every effort only to tie-in with reputable third party organisations which have a similar high
regard for your privacy, you should make sure you are aware of what their privacy policies say, as we are
not responsible for the policies and practices of other companies, including those of other members of the
TCS Network. If, in the future, a third party acquires TCS or substantially all of its assets (whether by merger, acquisition,
reorganisation or otherwise) customer information, including personal information, may well be one of the
transferred assets.
Cookies
A cookie is an alphanumeric identifier which is transferred to your hard drive through your web browser when
you visit a website. It enables the system to recognize you when you visit a website, to track the
pages you looked at while visiting awebsite and therefore to improve service to you. Cookies may
also be used to compile aggregate personal information about the areas of a website which are visited most
frequently. This aggregate personal information can be used to enhance the content of a website and make
your use of it easier. If you wish to remove a cookie, you may configure your browser to do so. However,
if you do so, you may not be able to use certain features on a website. To remove cookies from your web
browser or to obtain further details on cookies, including information on persistent and session cookies,
please go to http://www.aboutcookies.org/cookielaw.asp
Protection of your personal information
The internet is not a secure medium and we cannot absolutely guarantee the security of your personal
information provided over the internet. However we have put in place various security measures as set out
below.
We will only provide access to personal information on you to those of the TCS Network who we consider
need such access in order to carry out any necessary processing. We have taken appropriate steps to ensure
the security of personal information, whether it is stored in computer systems, paper files or other storage
media. Further, the TCS website and associated databases are protected by certified firewalls and 128 bit
encryption SSL in order to protect your personal information from access by unauthorised persons and
against unlawful processing. The website uses the latest technology with full backups. Password protection
is provided for all registered users of this website. All outgoing and incoming email is scanned for viruses.
We expect the same high standards of security and confidentiality of any agents or sub-contractors we
employ to process data for us.
We also keep your personal information confidential.
Your rights: Accessing, updating and retention of personal information
We will employ effective procedures and safeguards to ensure that the personal information we hold on you
are adequate, relevant and not excessive in relation to the purposes for which they were obtained, as well as
accurate and up-to-date. Where we become aware of any inaccuracies in the personal information we hold,
we will correct and, where appropriate, delete incorrect personal information. Retention periods are in place
to ensure that personal information are only stored whilst they are required for the purposes in question or to
meet administrative, legal and regulatory requirements. Where personal information are no longer required,
we will ensure that they are disposed of in a secure manner.
You have the right to see all the personal information we hold on you. Should you wish to have access to all
or a particular part of your data, please use the methods
listed below. Such access will be subject to any discretionary allowance for TCS to make a charge payable by you to cover our administration
costs incurred in providing you with such personal information. Such payment is to be made on application
for access to your data and is to be no more than the maximum stipulated by national legislation (if
applicable) The information will be forwarded to you within an appropriate period of time in accordance with national legislation, but in any event no more than 40 days from the date of such request for access.
Where any discrepancies are discovered following your enquiry, we will take immediate steps to validate
and, where appropriate, correct our records to ensure that your personal information are accurate and kept
up-to-date. We will confirm the actions taken in writing to you within an appropriate period of time in
accordance with national legislation, but in any event no more than 40 days after receiving your request to
amend our records. Further, if you would like to change your preferences for contacts from us or other
members of the TCS Network, you can let us know by contacting us by using the methods listed below.
Changes to our privacy policy
From time to time, it may be necessary for us to change this privacy policy, so we suggest that you check
here periodically.
Links
We reiterate that this website contains links to other websites. Please note that we are not responsible for the
privacy policies of such other websites and we advise you to read the privacy policies of each website you
visit which collects personal information.
Questions or complaints: contact us
We reiterate that by submitting your personal information to us you consent to the use of that personal
information as set out in this privacy policy. If you have any questions, concerns, comments or complaints
about this privacy policy and/or our collection, use or accuracy of your personal information, or if you wish
to see any of the personal information we hold on you, or if you wish us to stop processing your personal
information for any particular purpose or purposes, then please contact us by e-mail at
[email protected] or by writing to TimmyChu Studios, Attn: Data Compliance, 3219 E. Camelback Rd Ste. 400, Phoenix, AZ 85018, or by telephone at 602 276 6900
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